SWON Libraries sponsored and co-sponsored events for the library community http://www.swonlibraries.org/events/ Join the Personnel Directors for a lively discussion of human resources issues. We will meet for lunch at an area restaurant. Contact the SWON Libraries office for additional details. http://www.swonlibraries.org/viewevent?id=1441 http://www.swonlibraries.org/viewevent?id=1441 ROYAL (Reviewers of Young Adult Literature) is a group of professional librarians and educators from the Greater Cincinnati Area who meet regularly to share information about books we have read. It is an Interest Group of SWON Libraries and is open to all interested parties. The members are school and public librarians who serve young adults and children. ROYAL meets on the 2nd Tuesday of odd-numbered months (January, March, etc.). How it works: Publishers send copies of their new titles to the ROYAL group. These books are aimed at the target audience of YA readers, grades 7-12 (some publishers also send titles for primary, elementary, professional and adult levels). At each meeting, reviews from the last set of books are reviewed orally. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received. Two copies of the reviews are sent to the publisher, and one copy is kept in the archives. The member gets to keep the books that she or he reviews. Most of the reviewers add the books to their library's collection. Most members add close to $1,000 worth of free books to their home libraries. http://www.swonlibraries.org/viewevent?id=987 http://www.swonlibraries.org/viewevent?id=987 ROYAL (Reviewers of Young Adult Literature) is a group of professional librarians and educators from the Greater Cincinnati Area who meet regularly to share information about books we have read. It is an Interest Group of SWON Libraries and is open to all interested parties. The members are school and public librarians who serve young adults and children. ROYAL meets on the 2nd Tuesday of odd-numbered months (January, March, etc.). How it works: Publishers send copies of their new titles to the ROYAL group. These books are aimed at the target audience of YA readers, grades 7-12 (some publishers also send titles for primary, elementary, professional and adult levels). At each meeting, reviews from the last set of books are reviewed orally. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received. Two copies of the reviews are sent to the publisher, and one copy is kept in the archives. The member gets to keep the books that she or he reviews. Most of the reviewers add the books to their library's collection. Most members add close to $1,000 worth of free books to their home libraries. http://www.swonlibraries.org/viewevent?id=1222 http://www.swonlibraries.org/viewevent?id=1222 Join other adult programmers for a discussion and sharing session at the Cold Spring branch of Campbell County Public Library. We will explore opportunities for libraries to collaborate across systems on programs, share programming ideas, discuss successes and difficulties, and share program planning tips. Interest groups are free and open to all interested parties, so please join our conversation! http://www.swonlibraries.org/viewevent?id=1258 http://www.swonlibraries.org/viewevent?id=1258 Learn the essentials for an effective strategic planning process to strengthen your organization and its effectiveness. This informative presentation will help you understand: why planning is important; who should be involved; factors affecting time requirements; process; communicating the plan internally and externally; plan implementation and evaluation. To maximize the benefits of this seminar bring: 1. Current planning documents, statements of Mission, Values and Vision. 2. General agency brochure http://www.swonlibraries.org/viewevent?id=1357 http://www.swonlibraries.org/viewevent?id=1357 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=912 http://www.swonlibraries.org/viewevent?id=912 Are you using the best tool for collaborating and sharing information? Are your existing tools cumbersome for sharing files, annotating them, supporting editorial discussions, and managing archiving and version control? Is there a lot of redundant effort? Is there a better way? Many organizations are turning to wikis to support communication, collaboration and shared knowledge bases for staff and work teams. Do you have just-in-time information that you need a way to track and share? Find out how wikis can help you deal with just-in-time information. The flexible nature of wikis makes them a great tool for creating instant intranets or web sites, team areas, or library/IT documentation areas. Find out about best practices for rolling out a wiki. Critical Learning Questions What are wikis and how are they used for creating a knowledgebase, team area, or an intranet? What are best practices for starting a wiki to ensure its successful? Find out where you test drive a wiki using either a hosted solution. Learn about tools to select the right wiki software for your organization? http://www.swonlibraries.org/viewevent?id=1273 http://www.swonlibraries.org/viewevent?id=1273 There isn't a day that goes by when you don't have some kind of conflict at work. Eighty percent of the time, it is so menial that we hardly give it a second thought and we go on with our day. Another 15 percent of the time, the conflict is more involved and some kind of mediation needs to take place. The remaining five percent of the time, the conflict is so serious that work screeches to a halt until a resolution is found. This 2.5-hour workshop will walk you through a 4-step process of resolving conflict at work so that the resolution is a win/win solution for you and the organization. http://www.swonlibraries.org/viewevent?id=1386 http://www.swonlibraries.org/viewevent?id=1386 Library design experts, Michelle Guillette and Anita Carroll will provide us with an overview of the construction and design process. Some of the things that they will cover include: --nuts and bolts issues with construction and planning that can cost a lot of money if you don't plan ahead and/or know what you're doing --how to transform a library on a budget --how to work with a designer to get the most out of your project Our speakers will also comment on all of the projects featured throughout the Innovations in Library Design series, based on photos taken during the tours. http://www.swonlibraries.org/viewevent?id=1395 http://www.swonlibraries.org/viewevent?id=1395 Join us for our first ever Health Care Interest Group meeting! Justin Cyr from Rittenhouse will present information on their R2 digital product. Following lunch, we will discuss ideas for the future of the group. http://www.swonlibraries.org/viewevent?id=1440 http://www.swonlibraries.org/viewevent?id=1440 Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – yours and others’. The longer – and much more interesting – answer will fascinate you: • What are emotions anyway? • Are we even aware of them when they happen? • Can we control them? • How do they affect our relationships? • Why does Emotional Intelligence matter? • What are the elements of Emotional Intelligence and how does each of those elements affect my life? • Can we improve our Emotional Intelligence? All these questions and more will be answered in this intriguing workshop – don’t miss it! In this full-day workshop, we’ll also explore putting Emotional Intelligence into action! Outcomes Participants will learn and begin to master: • An understanding of Emotional Intelligence and how it affects our relationships • What part our emotions play in how we interact with others • How to identify the elements of Emotional Intelligence • Specific tips for enhancing Emotional Intelligence Participants will also receive a helpful resource list for more information on the topic http://www.swonlibraries.org/viewevent?id=1416 http://www.swonlibraries.org/viewevent?id=1416 Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – yours and others’. The longer – and much more interesting – answer will fascinate you: • What are emotions anyway? • Are we even aware of them when they happen? • Can we control them? • How do they affect our relationships? • Why does Emotional Intelligence matter? • What are the elements of Emotional Intelligence and how does each of those elements affect my life? • Can we improve our Emotional Intelligence? All these questions and more will be answered in this intriguing workshop – don’t miss it! Outcomes Participants will learn and begin to master: • An understanding of Emotional Intelligence and how it affects our relationships • What part our emotions play in how we interact with others • How to identify the elements of Emotional Intelligence • Specific tips for enhancing Emotional Intelligence Participants will also receive a helpful resource list for more information on the topic http://www.swonlibraries.org/viewevent?id=1414 http://www.swonlibraries.org/viewevent?id=1414 It’s official – there is simply too much to do to ever get it all done! But as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we manage our priorities rather than letting our priorities manage us. In this thought-provoking workshop, you’ll learn just what you can control – and what you can’t. You’ll discover how to make your to-do list work for you and how to plan for results. Is your calendar controlling you? You’ll find specific techniques for how to corral that cluttered calendar. You’ll also discover: • How to overcome procrastination – and when you shouldn’t try • How to deal with those pesky interruptions • Help for marathon meeting madness • How to reduce – or eliminate – the time robbers in your life …and last, but certainly not least, you’ll find a detailed list of tips and tricks to ease the hustle-bustle of your busy life. Don’t miss this opportunity to learn how to manage your priorities! http://www.swonlibraries.org/viewevent?id=1415 http://www.swonlibraries.org/viewevent?id=1415 Participants will identify their personal communication style through pre-work and will then identify communication styles of co-workers; participants will learn ways to adapt their communication styles to improve working relationships. Ineffective communication @ work often results in limited cooperation and teamwork; lower productivity; increased job turnover and absenteeism; tension and those nasty rumor mills. That is why it is crucial "we say what we mean and mean what we say" and that we realize that communication is not over when we finish delivering our message. Communication is a 2-way street filled with non-verbal language, innuendos, and lots of assumptions. This 2-hour workshop will examine each participant's individual communication style and will discuss how to adapt that style to your coworker and manager's style for smoother sailing. Bottom line, we hope to minimize communication faux pas. http://www.swonlibraries.org/viewevent?id=1367 http://www.swonlibraries.org/viewevent?id=1367 Join us for an open discussion of the History and Archives Interest Group and newly-formed Oral History Interest Group! The topic for this month will be digitization. Pat Van Skaik and Jason Buydos of the Public Library of Cincinnati and Hamilton County (PLCH) will talk about the digitization initiatives going at the main library downtown. There will also be a tour of PLCH's digitization equipment. http://www.swonlibraries.org/viewevent?id=1423 http://www.swonlibraries.org/viewevent?id=1423 Topic: Technology and Marketing Everyone is welcome to attend. http://www.swonlibraries.org/viewevent?id=1404 http://www.swonlibraries.org/viewevent?id=1404 Objective: Increase the comfort level of staff when interacting with patrons; provide staff with diplomatic and consistent approaches for addressing customer behaviors; increase staff sensitivity to the cultural diversity of our patrons; provide written tools to help engage customers and resolve customer problems. Description: Working with customers can be the most rewarding aspect of the job and the most stressful aspect of the job. Learning the PROCESS is designed to give public service staff the tools needed to work with customers day-in and day-out. The PROCESS is being proactive and respectful; establishing ownership for the area; and resolving problems in a consistent manner all the while remaining safe and secure and hopefully stress free. The PROCESS is a new technique designed to get staff from behind the circulation and reference desk and into the public arena at least every 30 minutes to survey the area for safety and security reasons as well as to offer proactive customer service. http://www.swonlibraries.org/viewevent?id=1299 http://www.swonlibraries.org/viewevent?id=1299 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE. How many times have you wondered, am I getting my point across? are these students taking away the right information? This course will address the importance of the meeting facilitator. Our course will address the purpose of facilitation, how to effectively facilitate a meeting and the best practices to engage our listeners. Participants will dive into applied theories as well as real-world best practices that can applied in their places of work. Critical Learning Questions What is facilitation? How can a facilitator engage his/her audience? Are there current "best practices" that we can review to gain a better understanding of meaningful facilitation techniques? What theories exist that we can apply in our work practices? Are there any resources available for further research? http://www.swonlibraries.org/viewevent?id=1274 http://www.swonlibraries.org/viewevent?id=1274 Due to the overwhelming success of the first Moving Mountains Symposium in 2006 we are coming together again this year to discuss the physical delivery of library materials. Join us and find out what is happening with delivery systems throughout the country. Some of the topics that we will explore include: Trends in courier servicesBest practices of existing courier systemsFunding the serviceRural deliveryHow to start a courier serviceUnderstanding contractsTraining staff to negotiate courier servicesMarketing your serviceView a tentative agenda for the event Keynote speaker will be David Millikin, Product Manager for Library Logistics with OCLC. Mr. Millikin is an expert on the supply chain industry, libraries, collection management, and logistics partner relationships. He infuses his knowledge of the general business environment into the business of libraries. In his address, Mr. Millikin will provide facts and figures about the supply chain industry, describe how the two worlds of logistics and libraries seem to be colliding dramatically and quickly, and illustrate how libraries should keep attention and resources focused in the coming years, while doing business in the new environment. Some topics that will be included are fleet management, courier management, bill payment processes, cooperative collection management, the library supply chain, and upcoming supply chain game-changers like digitization and print on demand. Additional programs for this two-day event are in development and will be posted here as they are available. There will be vendor exhibits on September 25th only. If your delivery vendor or delivery supplies vendor would be interested in participating, please contact the SWON Libraries office. The Cincinnati Airport Marriott is one mile from the terminals of the Greater Cincinnati Airport. A free hotel shuttle will be available. You will not need to rent a car. You will be registered for hotel rooms on Wednesday, September 24th and Thursday, September 25th. If your travel plans require additional or different nights, please contact the SWON Libraries office to make arrangements. http://www.swonlibraries.org/viewevent?id=1422 http://www.swonlibraries.org/viewevent?id=1422 Outreach Services is a discussion group that meets regularly to share ideas and challenges we encounter with Outreach programs in all our libraries. Our meetings are free and open to all interested parties, so we hope to see you at our next gathering! Topic: TBA http://www.swonlibraries.org/viewevent?id=1411 http://www.swonlibraries.org/viewevent?id=1411 At this annual event, co-sponsored by the Mentoring Committee of the Cincinnati Chapter of the Special Libraries Association, you can learn about the library community in the southern Ohio and northern Kentucky area. There is an entire alphabet of library groups: SLA, SWON, OHIONET, OLC, AALL, PLANK, SAALCK, SOASIST, CAHSLA, LMNOP, WXYZ. Where do you start? Who should you join? Let SWON Libraries and SLA help you find the way. This social event will include a brief program on the structure of the library community. Veteran librarians will be on hand to answer questions. The event is designed for any librarian or library staff member who is new to the area in the last 12 months as well as for library school students and library employees who want to know more about the local library job market. http://www.swonlibraries.org/viewevent?id=1438 http://www.swonlibraries.org/viewevent?id=1438 Registration & Breakfast - 8:30 – 9:30 a.m. Morning Session—State Librarians, Jo Budler, Roberta Brooker, and Wayne Onkst, will discuss the "state of libraries" in Ohio, Indiana and Kentucky. Afternoon Session - The Library Degree: Is It For Me? P.M. Bradshaw, Chair of OLSSI, and Douglas Morrison, founder of OLSSI and President of ALAO, discuss their personal experiences and career choices in the library field; Mr. Bradshaw as a library assistant, and Mr. Morrison as a librarian. Breakout Sessions - Each breakout session will be offered two times. Option I: Retirement Have you ever thought about what you are going to do with your life AFTER libraries? Join David Haire for this exploration of opportunities. Option II: Educational Opportunities - Participants will have time to ask personal questions. ∙MLIS - Rhonda Filipan from Kent State and Dennis Carrigan from the University of Kentucky will discuss their Master of Library and Information Science (MLIS) programs. ∙Library Certification – Katy McBryan will discuss the the library certification program through the Bluegrass Community and Technical College (BCTC). ∙Bachelor Completer Program - Leslie Hammann will discuss the Bachelor Completer program available at Northern Kentucky University. Option III: Professional Development Opportunities Computer Literacy for Library Staff - Louis Mays, Librarian at Southern State Community College, will discuss the International Computer Driving License, Learn2.com, and Atomic Learning. http://www.swonlibraries.org/viewevent?id=973 http://www.swonlibraries.org/viewevent?id=973 Find a new definition of literacy for the Information Age that you can pass on to learners of all ages and learn suggestions and resources for discovering your own path to promoting literacy in the 21st century. http://www.swonlibraries.org/viewevent?id=1429 http://www.swonlibraries.org/viewevent?id=1429 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE Every year, the search engines introduce new products, redesign their interfaces, change ranking algorithms, and add or remove search features. Some can significantly change search strategies and they type of results found. Keeping up with all the changes is a daily task. This seminar wades through all the news, new products, and changes and then highlights the most significant changes at each engine that effects search. Discover what has changed at Google, Yahoo!, Live Search, Ask, Gigablast, Exalead, and any new or upcoming search engines. Critical Learning Questions What are the most significant changes at the search engines in the last year? What impact do these have on search strategies? What new search capabilities are available? Are any new search engines worth exploring? http://www.swonlibraries.org/viewevent?id=1275 http://www.swonlibraries.org/viewevent?id=1275 What generational category do you fall into? What about your boss...your co-workers...your direct reports? Do you recognize any differences in work style, work habits or needs that are a result of the different generations that you represent? What are the strengths and challenges that result from those differences? http://www.swonlibraries.org/viewevent?id=1358 http://www.swonlibraries.org/viewevent?id=1358 Publishers send copies of their new titles to the Children's Literature Review Interest Group. These books are aimed at the target audience of children from birth through age 11. The group gathers every other month to select books and read reviews. At each meeting reviews from the last set of books are shared with the group. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received from the publishers. The written reviews are sent electronically to the publishers. The participating member gets to keep the books that they review. Most of the reviewers add the books to their library's collection or use the books in their classroom. Most members will add close to $800 worth of free books to their libraries each year. There is an annual charge to participate. This charge will be assessed at the February meeting each year. The charge will be $20 for librarians at SWON Libraries member libraries, $20 for teachers, $50 for librarians at non-member libraries. http://www.swonlibraries.org/viewevent?id=1318 http://www.swonlibraries.org/viewevent?id=1318 Think that boys won’t read? Learn about books boys will read; books that are funny, action packed, trivia filled or gross. Learn about strategies that will get them reading and writing with enthusiasm as well. You'll receive a handout of the books. http://www.swonlibraries.org/viewevent?id=1432 http://www.swonlibraries.org/viewevent?id=1432 This class will reveal techniques and practical tips on how to think of your job with a fresh outlook. Job satisfaction is directly related to workplace productivity, retention, and job success. This class looks at introspective ways to gain a positive and enthusiastic attitude toward coming to work every day. Communication guidelines and tips on how to reverse negativity and conflict will give attendees a basis for accomplishing their performance goals with less effort and stress. Learning the secrets of how to take charge of your career path and propel your performance to greater heights will renew each attendee's desire to do better than average. http://www.swonlibraries.org/viewevent?id=1381 http://www.swonlibraries.org/viewevent?id=1381 In this workshop, you will encounter a method for planning data-driven collaborative projects and units. As you build practice of student deficits into your students will practice skills in the context of content area and multiple literacies learning. http://www.swonlibraries.org/viewevent?id=1427 http://www.swonlibraries.org/viewevent?id=1427 Join us for the Public Relations Interest Group meeting. This meeting's topic will be multimedia marketing techniques. There will also be a tour of the PLCH Public Relations Department. http://www.swonlibraries.org/viewevent?id=1409 http://www.swonlibraries.org/viewevent?id=1409 Join us for a performer showcase and preview performers for events and programs you will be planning at your library. Finding a performer that is good and falls into your programming budget can be difficult to do. There will be a variety of acts: from well established favorites to new up-and-coming artists you've never seen before including magicians, storytellers, musical acts and much more. Also, get an early jump on planning programs for the collaborative2009 summer reading program. The themes are Get Creative @ Your Library and Express Yourself @ Your Library, which provide unlimited possibilities for performers! http://www.swonlibraries.org/viewevent?id=1424 http://www.swonlibraries.org/viewevent?id=1424 CARGYS is an informal discussion group that meets regularly to share the best books for teens! Our discussions center around a theme and are open to all interested library staff. We hope to see you at our next meeting! http://www.swonlibraries.org/viewevent?id=1177 http://www.swonlibraries.org/viewevent?id=1177 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE Take a look at the other side of Web 2.0: the new online Web services tools that make sharing, embedding, and collaborating easier online. Explore ways that Web-based software can be used within organizations to work together on projects and documents. See how to embed presentations, images, spreadsheets, lists, videos, RSS feeds, documents, and other information from one site into another. Investigate tracking options, comment capabilities, and remote hosting. See how other Web-based tools can be used to edit images, manage projects, create flowcharts, build databases, and convert files, all without needing to download and install software. Critical Learning Questions What range of Web-based software is available? How does such software track multiple versions? What shared editing capabilities are available? What special functions can be achieved using this software? http://www.swonlibraries.org/viewevent?id=1276 http://www.swonlibraries.org/viewevent?id=1276 Join area Catalogers for a discussion of what's new at your library! Topics to Discuss: TBA Interest Groups are open to all interested parties, so join us and share your tips and tricks! http://www.swonlibraries.org/viewevent?id=1227 http://www.swonlibraries.org/viewevent?id=1227 Join other Acquisitions staff for an afternoon of discussion and sharing. These meetings are an open forum to discuss challenges, successes, and issues facing Acquisitions departments in all types of libraries. http://www.swonlibraries.org/viewevent?id=1124 http://www.swonlibraries.org/viewevent?id=1124 Please join us to help to plan our meetings and events for 2009! http://www.swonlibraries.org/viewevent?id=1209 http://www.swonlibraries.org/viewevent?id=1209 Join us for training session on NoveList. Class content will include: * A content refresher in the database * Searching in the new version, including by series, describing a plot, and author or title. * Review read-alikes and book discussion guides * Advanced searching Please come with any questions you may have about NoveList! http://www.swonlibraries.org/viewevent?id=1437 http://www.swonlibraries.org/viewevent?id=1437 Topic: Dealing with technology and staff. Discuss how to get your staff on-board and knowledgeable when it comes to technology! There will be time to discuss other topics as well. http://www.swonlibraries.org/viewevent?id=1412 http://www.swonlibraries.org/viewevent?id=1412 Join graphic novels guru Michele Gorman to find out more about why this format is so good for teens, including an in-depth look at how (and why) graphic novels and comics are turning a new generation of anti-reading teens into readers! http://www.swonlibraries.org/viewevent?id=1433 http://www.swonlibraries.org/viewevent?id=1433 Also known as “Third-Party Harassment” or Non-Employee Harassment”, this workshop addresses what action employees should take when they feel they are being harassed by non-employees (patrons, vendors, contractors, consultants etc…) and the proactive steps that library management and their governing boards and administration should take to protect their employees, libraries and themselves from harassing behaviors and the problems the behaviors may cause. This highly interactive training, involves small group discussions and the use of various learning tools including case studies and a short pre and post assessment. The training will also include practical information on harassment prevention and correction, discussion, a question and answer session and other effective learning techniques. Participants will receive a generic three page “No Harassment Policy” to customize for use in their library workplaces. As a result of this workshop participants will learn more about: • What Non-employee harassment is; sorting out the myths from the facts • The preferred verbiage to use when you are being harassed by someone to protect themselves • The appropriate actions to take when you are being harassed at work • The 5 questions every management team should ask to begin assessing problems of harassment in their workplace • The 2 primary mechanisms for an environment free of harassment from any source • Information to revise their current anti-harassment policies and handbooks to incorporate statements specific to harassment by nonemployees (Bring a copy of your policy for the review) • The latest on EEOC Guidelines and court cases regarding non-employee harassment http://www.swonlibraries.org/viewevent?id=1417 http://www.swonlibraries.org/viewevent?id=1417 Learn about the graphic novel format and why they are so popular with younger readers. Take an in-depth look at graphic novels as a legitimate format and their special and multidimensional role in the library. Attendees will receive a primer lesson about manga (Japanese animation in print form). http://www.swonlibraries.org/viewevent?id=1434 http://www.swonlibraries.org/viewevent?id=1434 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE In a digital environment that produces endless amounts of structured and unstructured content, an organization must develop or refine a process that manages that content, and leverages it to the benefit of the organization's mission. Selecting a content management system (CMS) is an important part of this process, but there is much more that needs to be done beforehand to ensure the implementations is successful. Most importantly, any CMS consideration or implementation must first address the organization's people and processes. This pair of presentations presents a planned approach to deploying a CMS, focusing on the frequently overlooked issues of process and personnel. Part I of this two-part sequential program will address the roots and origins of content management; its role in an organization; its integration into, and synergy with, other organizational functions, and how to choose the best content management system for your organization. Critical Learning Questions: The pair of presentations will answer, or help participants answer, the following questions: What is "content" and why does it need to be managed? How does one define content management (CM)? What is the CM process? To what extent does CM integrate with the organization's personnel and organizational processes? What challenges do I need to address to successfully implement a CM project? How do I secure contributions and "buy in" to successfully implement a CM project? http://www.swonlibraries.org/viewevent?id=1277 http://www.swonlibraries.org/viewevent?id=1277 Join area support staff for a discussion of issues, tips and tricks, and share ideas for the annual Support Staff Symposiums! As with all Interest Groups, the Support Staff Interest Group is free and all interested parties are welcome. Interested in what we do? Send your questions to our chair, Katy McBryan, at mcbryank1@nku.edu. http://www.swonlibraries.org/viewevent?id=997 http://www.swonlibraries.org/viewevent?id=997 Morning Session: In 2000, the Public Library of Cincinnati and Hamilton County launched a mentoring program for all new Children’s Librarians. Who knew that this was just the springboard for the pairing of over 75 professional partners of not just Children’s Librarians over the next 8 years, but also Teen Librarians, Reference Librarians, Catalogers, Managers in both public and non-public departments. This program has expanded to include non-MLS Managers. These mentoring partnerships encourage, problem solve and explore new areas together. This 2 ½ hour morning session will discuss the mentoring process currently in place at The Public Library, how it evolved and how it plans to grow. Participants will understand the role of a mentor and mentee through various activities and will appreciate the advantages this relationship has for the organization, the mentor, the mentee, and the mentee’s manager. Afternoon Session: SWON Libraries is repeating its workshop for the mentoring program. More experienced librarian mentors will be matched up with less experienced proteges throughout the region. All librarians who wish to serve as mentors in this program will be required to attend this training. Others are invited to attend, even though they may not end up participating in the program. During the first part of the afternoon, Anne will present her research into mentoring and describe various mentoring relationships and the benefits that can be derived by both proteges and mentors. This will be followed by a brief review of the SWON Libraries mentoring program and its guidelines. SWON Members who are interested in participating in the mentoring program may attend the afternoon session for free, or will receive a discount on the full day program. Contact Anne at anne@swonlibraries.org for details. http://www.swonlibraries.org/viewevent?id=1439 http://www.swonlibraries.org/viewevent?id=1439 Find out what's new and get to know more people in the membership. We have some special activities planned to help you do that. Lunch will be provided Register and mark your calendars now. More details will follow! http://www.swonlibraries.org/viewevent?id=1413 http://www.swonlibraries.org/viewevent?id=1413 ROYAL (Reviewers of Young Adult Literature) is a group of professional librarians and educators from the Greater Cincinnati Area who meet regularly to share information about books we have read. It is an Interest Group of SWON Libraries and is open to all interested parties. The members are school and public librarians who serve young adults and children. ROYAL meets on the 2nd Tuesday of odd-numbered months (January, March, etc.). How it works: Publishers send copies of their new titles to the ROYAL group. These books are aimed at the target audience of YA readers, grades 7-12 (some publishers also send titles for primary, elementary, professional and adult levels). At each meeting, reviews from the last set of books are reviewed orally. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received. Two copies of the reviews are sent to the publisher, and one copy is kept in the archives. The member gets to keep the books that she or he reviews. Most of the reviewers add the books to their library's collection. Most members add close to $1,000 worth of free books to their home libraries. http://www.swonlibraries.org/viewevent?id=988 http://www.swonlibraries.org/viewevent?id=988 ROYAL (Reviewers of Young Adult Literature) is a group of professional librarians and educators from the Greater Cincinnati Area who meet regularly to share information about books we have read. It is an Interest Group of SWON Libraries and is open to all interested parties. The members are school and public librarians who serve young adults and children. ROYAL meets on the 2nd Tuesday of odd-numbered months (January, March, etc.). How it works: Publishers send copies of their new titles to the ROYAL group. These books are aimed at the target audience of YA readers, grades 7-12 (some publishers also send titles for primary, elementary, professional and adult levels). At each meeting, reviews from the last set of books are reviewed orally. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received. Two copies of the reviews are sent to the publisher, and one copy is kept in the archives. The member gets to keep the books that she or he reviews. Most of the reviewers add the books to their library's collection. Most members add close to $1,000 worth of free books to their home libraries. http://www.swonlibraries.org/viewevent?id=1223 http://www.swonlibraries.org/viewevent?id=1223 The Programming for Very Young Children Interest Group is made up of area Children's Librarians and staff who gather together to discuss everything from Library Babies and Toddler Time to brain development and childhood literacy. The theme for this month with be Holidays and how to create good programs. http://www.swonlibraries.org/viewevent?id=1253 http://www.swonlibraries.org/viewevent?id=1253 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE. In a digital environment that produces endless amounts of structured and unstructured content, an organization must develop or refine a process that manages that content, and leverages it to the benefit of the organization's mission. Selecting a content management system (CMS) is an important part of this process, but there is much more that needs to be done beforehand to ensure the implementations is successful. Most importantly, any CMS consideration or implementation must first address the organization's people and processes. This pair of presentations presents a planned approach to deploying a CMS, focusing on the frequently overlooked issues of process and personnel. Part II of the program builds on Part I, and focuses on implementing a content management system into your organization, including involving key personnel; managing attitudes and expectations; workflow; and technology. Critical Learning Questions: The pair of presentations will answer, or help participants answer, the following questions: What is "content" and why does it need to be managed? How does one define content management (CM)? What is the CM process? To what extent does CM integrate with the organization's personnel and organizational processes? What challenges do I need to address to successfully implement a CM project? How do I secure contributions and "buy in" to successfully implement a CM project? http://www.swonlibraries.org/viewevent?id=1279 http://www.swonlibraries.org/viewevent?id=1279 Participants will develop an awareness and sensitivity to people with different cultural values, beliefs, traditions, or customs and norms. Utilizing interactive and experiential learning processes to challenge the assumptions participants make about people, this class will develop the skills employees need to work effectively in cross-cultural situations and diverse settings. http://www.swonlibraries.org/viewevent?id=1382 http://www.swonlibraries.org/viewevent?id=1382 The Retired Library Staff Interest Group is a discussion group that addresses the changes, challenges, and opportunities we experience in retirement! This group discusses interests and retirement concerns, plans field trips, and shares their knowledge and expertise in an informal environment. Our meetings are free and open to all interested parties from all types of libraries, including those considering retirement in the near future. This meeting will be used as a planning session. http://www.swonlibraries.org/viewevent?id=1435 http://www.swonlibraries.org/viewevent?id=1435 Participants will understand the Customer Service Philosophy statement and how it applies to their service role in the Library; participants will understand their role in assisting external and internal customers; participants will understand the Proactive Customer Service stages, phrases and attitudes and how it is used with various communication situations and with different customers. Our Library's value is to excel in customer service. Proactive Customer Service utilizes very specific attitudes, behaviors, and phrases on the phone, through email, and face-to-face with internal and external customers to meet customers at their point of need so as to excel in customer service. In this 1.5 hour workshop participants will work on scenarios utilizing the 5 Step "Stages, Phrases, and Attitudes" to perfect this sure fire solution to customer service success. http://www.swonlibraries.org/viewevent?id=1370 http://www.swonlibraries.org/viewevent?id=1370 Continuing education prior to Web 2.0 consisted of reading professional journals, attending library conferences, and taking college classes. But given the pace and amount of change, they alone are insufficient to keep most of us current with the happenings in librarianship and information technology. This webinar explores online continuing education options, both formal and informal, and strategies for developing one's own Personal Learning Network. http://www.swonlibraries.org/viewevent?id=1428 http://www.swonlibraries.org/viewevent?id=1428 Have you ever wanted to learn how to play the Ukulele for story time? Not only will learn the basics of playing this Hawaiian instrument, but you will get to take your own Ukulele back to your library! Joel will cover the following topics in this 3 hour presentation: *History of the Ukulele *Tuning your Ukulele *Basic music theory *Songs to learn and play on your Ukulele http://www.swonlibraries.org/viewevent?id=1406 http://www.swonlibraries.org/viewevent?id=1406 Participants will identify their personal communication style through pre-work and will then identify communication styles of co-workers; participants will learn ways to adapt their communication styles to improve working relationships. Ineffective communication @ work often results in limited cooperation and teamwork; lower productivity; increased job turnover and absenteeism; tension and those nasty rumor mills. That is why it is crucial "we say what we mean and mean what we say" and that we realize that communication is not over when we finish delivering our message. Communication is a 2-way street filled with non-verbal language, innuendos, and lots of assumptions. This 2-hour workshop will examine each participant's individual communication style and will discuss how to adapt that style to your coworker and manager's style for smoother sailing. Bottom line, we hope to minimize communication faux pas. http://www.swonlibraries.org/viewevent?id=1366 http://www.swonlibraries.org/viewevent?id=1366 Our tools are changing and in turn, our skills must also change. As our information and communication landscapes continue to shift, information professionals must know the new tools, or things, at hand. Learn what you can do to lead your school community in applying these things in engaging ways to enhance learning. http://www.swonlibraries.org/viewevent?id=1431 http://www.swonlibraries.org/viewevent?id=1431 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE. ‘Green’ and ‘eco-friendly’ are two terms that are mentioned and discussed frequently in the media, in businesses, and by individuals today. ‘Going green’ is a trend that has arisen from a growing awareness that global warming is a pressing issue. It reflects the recognition that we all have an impact, and are impacted by it, and that each of us can take action to have a positive rather than a negative impact on the planet. But what does being ‘green’ mean for libraries and why is it important? How can libraries ‘go green’, especially if they are located in an older building, or one that they have minimal control over (in terms of electricity and water use, for example)? What should new libraries being build take into consideration? What have other libraries done? What are some relatively simple steps that you and your organization can take to be more environmentally friendly? How can you implement those steps in a cost-effective manner? This Click U Live! two-part seminar aims to answer these and other related questions. The first part will present the case for why it is beneficial for libraries to be ‘green’, not only from an environmental standpoint, but also from a health and cost effectiveness perspective. We will also look at case studies of other libraries that have taken steps to become more environmentally-friendly, and discuss what worked and what did not work for them and why. Critical Learning Questions What does ‘going green’ mean? Why is this relevant to libraries? What are the potential health and environmental impacts of not taking action? What steps have other libraries taken that have and have not worked? What can older libraries do vs. those that are just being built? What are easy steps that you and your organization can take to ‘go green’? How can you implement the recommended steps? How much time will it take and how much will it cost? http://www.swonlibraries.org/viewevent?id=1280 http://www.swonlibraries.org/viewevent?id=1280 This class will convey the importance of excellent customer service to the Library's mission and will emphasize how good working relations with coworkers directly impact service to our customers. Attendees will learn listening techniques, open-ended questioning, and paraphrasing or restating to determine an information need. Attendees will also learn how to use positive responses to set the tone of a conversation and create a pleasant image, plus how to conduct follow-up conversations to make sure the customer is satisfied. Telephone skills and E-mail etiquette will also be topics of this training. http://www.swonlibraries.org/viewevent?id=1378 http://www.swonlibraries.org/viewevent?id=1378 http://www.swonlibraries.org/viewevent?id=1259 http://www.swonlibraries.org/viewevent?id=1259 Objective: Increase the comfort level of staff when interacting with patrons; provide staff with diplomatic and consistent approaches for addressing customer behaviors; increase staff sensitivity to the cultural diversity of our patrons; provide written tools to help engage customers and resolve customer problems. Description: Working with customers can be the most rewarding aspect of the job and the most stressful aspect of the job. Learning the PROCESS is designed to give public service staff the tools needed to work with customers day-in and day-out. The PROCESS is being proactive and respectful; establishing ownership for the area; and resolving problems in a consistent manner all the while remaining safe and secure and hopefully stress free. The PROCESS is a new technique designed to get staff from behind the circulation and reference desk and into the public arena at least every 30 minutes to survey the area for safety and security reasons as well as to offer proactive customer service. http://www.swonlibraries.org/viewevent?id=1300 http://www.swonlibraries.org/viewevent?id=1300 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=913 http://www.swonlibraries.org/viewevent?id=913 Publishers send copies of their new titles to the Children's Literature Review Interest Group. These books are aimed at the target audience of children from birth through age 11. The group gathers every other month to select books and read reviews. At each meeting reviews from the last set of books are shared with the group. The participating reviewers get to choose books to read and review for the next meeting. The number of books taken is based on the number of reviewers at the meeting and the number of books received from the publishers. The written reviews are sent electronically to the publishers. The participating member gets to keep the books that they review. Most of the reviewers add the books to their library's collection or use the books in their classroom. Most members will add close to $800 worth of free books to their libraries each year. There is an annual charge to participate. This charge will be assessed at the February meeting each year. The charge will be $20 for librarians at SWON Libraries member libraries, $20 for teachers, $50 for librarians at non-member libraries. http://www.swonlibraries.org/viewevent?id=1319 http://www.swonlibraries.org/viewevent?id=1319 PLEASE NOTE: THIS PROGRAM IS DELIVERED THROUGH WEB CONFERENCING TO THE SWON LIBRARIES OFFICE. ‘Green’ and ‘eco-friendly’ are two terms that are mentioned and discussed frequently in the media, in businesses, and by individuals today. ‘Going green’ is a trend that has arisen from a growing awareness that global warming is a pressing issue. It reflects the recognition that we all have an impact, and are impacted by it, and that each of us can take action to have a positive rather than a negative impact on the planet. But what does being ‘green’ mean for libraries and why is it important? How can libraries ‘go green’, especially if they are located in an older building, or one that they have minimal control over (in terms of electricity and water use, for example)? What should new libraries being build take into consideration? What have other libraries done? What are some relatively simple steps that you and your organization can take to be more environmentally friendly? How can you implement those steps in a cost-effective manner? This Click U Live! two-part seminar aims to answer these and other related questions. The second part is a ‘how-to’ session that is aimed at helping attendees and their organization ‘go green’. Attendees will learn simple steps that they and their organization can take to be more environmentally friendly and improve the health of the occupants. We will then look at how these steps can be implemented. The recommendations will take into account cost and resource considerations, as well as environmental impact of each of the actions. Critical Learning Questions What does ‘going green’ mean? Why is this relevant to libraries? What are the potential health and environmental impacts of not taking action? What steps have other libraries taken that have and have not worked? What can older libraries do vs. those that are just being built? What are easy steps that you and your organization can take to ‘go green’? How can you implement the recommended steps? How much time will it take and how much will it cost? http://www.swonlibraries.org/viewevent?id=1281 http://www.swonlibraries.org/viewevent?id=1281 Join other members in a special preview book sale at the Friends' warehouse in Hartwell! Used books, CDs, audio and video tapes, DVD's, and books-on-tape will be sold at bargain prices. The Friends of PLCH offer hardback and paperback fiction in every genre: general fiction, mystery, horror, romance, science fiction and westerns. Their non-fiction collection covers a wide array of topics, such as art, biography, business, cooking, educational material, health and fitness, home improvement, military history, and travel, just to name a few. The Friends also offer an extensive collection of children’s books. Shop for books by your favorite authors or in your areas of interest. Feel free to come by just to browse. We’re sure you will find something which will appeal to you. The Friends of PLCH will sell bags at the sale and you are welcome to bring your own boxes. The Friends of PLCH will accept cash, Visa, Mastercard, or purchase orders as payment. The Friends of the Public Library of Cincinnati and Hamilton County is a non-profit organization dedicated to helping the Library make information and knowledge accessible to the communities it serves. The Friends purchases special library materials and equipment, and sponsors numerous programs throughout the year. Funds are generated by memberships, book and shop sales, and gifts and grants. If you would like to know more, please contact the Friends at 513-369-6035 or friendsofplch1@fuse.net. Please Note: Please park behind the Friends building or on the street. Please do not park in the beauty parlor lot, to the north of the Friends' Warehouse or Long's across Vine Street. Thank you in advance! http://www.swonlibraries.org/viewevent?id=1343 http://www.swonlibraries.org/viewevent?id=1343 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=1373 http://www.swonlibraries.org/viewevent?id=1373 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=1374 http://www.swonlibraries.org/viewevent?id=1374 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=1375 http://www.swonlibraries.org/viewevent?id=1375 Join area Inter-Library Loan staff for an informal discussion of the new innovations and old challenges at your library! As with all interest groups, the Inter-Library Loan Interest Group is free and all interested parties are welcome. Questions? Please feel free to contact Erin Smith, Chair of the ILL Interest Group, at (859)572-6365 or smithe2@nku.edu. http://www.swonlibraries.org/viewevent?id=1376 http://www.swonlibraries.org/viewevent?id=1376