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Delivery Service Instructions

Velocity Express is the delivery service contracted by SWON Libraries to handle deliveries between member libraries.

Please contact your library's Delivery Expert to arrange for pick-up. They should have detailed instructions on how to place the order using the online delivery order system. If necessary, call the SWON Libraries office for more information (513-751-4422).

Dispatch Driver

Please refer to the delivery schedule for your library's service group time. The times may vary, depending on the route for the day.

Bill of Lading

Please use the Bill of Lading (PDF) with each delivery. Items will not be accepted by the driver without a Bill of Lading form. You may also print labels from the delivery order system (see above).

Driver Information

All drivers are uniformed and display a name badge at all times.

Please contact the SWON Libraries office regarding any additional questions or adjustments to your delivery schedule.